Frequently Asked Questions
Everything you need to know about your VETCHY experience.
How long does shipping take?
Standard domestic orders typically arrive within 3-7 business days. International shipping varies by location but generally takes 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my order?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Are your materials sustainably sourced?
VETCHY is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and fair-trade factories to ensure our impact on the planet is minimized.